Shipping policy

Effective date: August 5, 2026

Where We Ship

PEEKLO currently ships to delivery addresses in the United States. We do not currently offer international shipping.

Shipping Cost

Standard tracked U.S. shipping is free for PEEKLO orders unless a different option and price are clearly shown at checkout.

Processing and Delivery Estimates

Orders are normally processed within 1–3 business days. After the carrier accepts the package, Standard shipping is estimated to take 3–5 business days. Business days exclude weekends and U.S. federal holidays.

Processing and delivery dates are estimates, not guarantees. Carrier disruptions, severe weather, high-volume periods, address problems, and events outside our reasonable control may cause delays. If we cannot ship within the time promised at checkout or otherwise required by law, we will provide an updated estimate and any cancellation or refund option required by law.

Tracking

When available, tracking information will be sent to the email or phone number provided at checkout. Tracking may take up to 48 hours to show movement after the shipping label is created.

Address Accuracy

Please verify your name, address, unit number, and postal code before submitting an order. Contact info@shoppeeklo.com immediately if a correction is needed. We cannot guarantee changes after fulfillment begins. The customer may be responsible for reasonable costs to reship an order returned because an incorrect or incomplete address was supplied.

Lost, Damaged, or Marked-Delivered Packages

If a package is damaged, appears lost, or is marked delivered but cannot be found, contact us within 7 days after the delivery scan or expected delivery date. Include your order number and any relevant photos. Please also check household members, neighbors, the delivery location, and the carrier. We may ask you to cooperate with a carrier investigation before we provide a replacement or refund.